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1 Who to go to for help - Consumer Affairs Victoria
https://www.consumer.vic.gov.au/contact-us/who-to-go-to-for-help
Lists the organisations, including Consumer Affairs Victoria, that can assist with a variety of issues. ... Private Health Insurance Ombudsman.
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2 Insurance complaints
https://www.afca.org.au/make-a-complaint/insurance
The Australian Financial Complaints Authority (AFCA) can consider a complaint you have about a life insurance or general insurance product.
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3 Industry ombudsmen & dispute resolution | ACCC
https://www.accc.gov.au/contact-us/other-helpful-agencies/industry-ombudsmen-dispute-resolution
Some industries have ombudsmen, commissions, or other bodies that can assist you with dispute resolution. Aged care; Banking and insurance; Building ...
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4 Victorian Ombudsman | Contacts & Services Directory
https://m.vic.gov.au/contactsandservices/directory/?ea0_lfz200_120.&organizationalUnit&0b2e5482-ead9-4935-85b1-e1bfe1f34e95
The Ombudsman's core role is to investigate complaints received from citizens about the administrative actions of state government departments, ...
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5 Complaints Handling Policy | Victorian Managed Insurance ...
https://www.vmia.vic.gov.au/about-us/policies-and-procedures/complaints-handling-policy
› policies-and-procedures
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6 Complaints & concerns - Insurance Council of Australia
https://insurancecouncil.com.au/about-us/complaints-concerns/
› About us
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7 Commonwealth Ombudsman (private health insurance)
https://www.health.gov.au/contacts/commonwealth-ombudsman-private-health-insurance
Contact the Commonwealth Ombudsman if you have a complaint about private health insurance. You can call between 10:30am and 3pm Monday to ...
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8 Private Health Insurance - Commonwealth Ombudsman
https://www.ombudsman.gov.au/How-we-can-help/private-health-insurance
For VET Student Loans program and VET FEE-HELP scheme complaints: please consider the information ... Private Health Insurance advice: PrivateHealth.gov.au ...
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9 Home Insurance Ombudsman - Insurance Complaints - Finder
https://www.finder.com.au/home-insurance-ombudsman
The Australian Financial Complaints Authority (AFCA), like an ombudsman, is an external dispute resolution scheme for consumers and small businesses who are ...
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10 Insurance - Financial Ombudsman Service
https://www.financial-ombudsman.org.uk/businesses/complaints-deal/insurance
Our general approach to complaints about insurance. We deal with a wide range of insurance complaints. We look into the facts and circumstances of each ...
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11 Contact Us - PrivateHealth.gov.au
https://www.privatehealth.gov.au/contactus.htm
If you have a query relating to PrivateHealth.gov.au or private health insurance in general you can contact the Private Health Insurance Ombudsman using Ask ...
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12 Problems and complaints | Victorian Building Authority
https://www.vba.vic.gov.au/consumers/complaints
Problems and complaints ... Domestic Building Dispute Resolution Victoria (DBDRV) ... I have a concern about domestic building insurance.
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13 Commonwealth Ombudsman - PrivateHealth.gov.au
https://www.healthdirect.gov.au/partners/commonwealth-ombudsman-privatehealth.gov.au
To allow for easier comparison of health insurance products, all Australian health insurers are required by law to create a Private Health Information ...
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14 Complaining to an ombudsman - Citizens Advice
https://www.citizensadvice.org.uk/consumer/get-more-help/how-to-use-an-ombudsman-in-england/
the Financial Ombudsman Service sorts out problems with banks, insurance, PPI, loans, mortgages, pensions and deals with other money and financial complaints - ...
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15 Industry sponsored Ombudsman schemes - ACT Government
https://www.ombudsman.act.gov.au/archive/link-related/industry-sponsored-ombudsman-schemes.php
... telecommunications, health insurance, superannuation, and public utilities like electricity. Financial Ombudsman Service Australia · Credit Ombudsman ...
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16 TAC Complaints Process DL 2.0-Front.eps
https://www.tac.vic.gov.au/files-to-move/media/upload/TAC-Complaints-Process.pdf
You can contact Ombudsman Victoria on ... The Ombudsman can investigate complaints made about the administrative actions of Victorian.
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17 Making a complaint
https://www.dhhs.vic.gov.au/making-complaint
For National Disability Insurance Scheme please phone the ... on 1800 800 110 or submit an online feedback form on the NDIS complaints page.
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18 Ombudsmen in Australia - Wikipedia
https://en.wikipedia.org/wiki/Ombudsmen_in_Australia
Ombudsmen in Australia are independent agencies who assist when a dispute arises between ... Overseas Students Ombudsman and the Private Health Insurance Ombudsman.
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19 Know your rights – insurance company disputes – Victoria
https://tpclaims.com.au/insurance-company-disputes/
Car insurance companies have their bottom line to protect, ... In Australia, the Financial Ombudsman Service is the external dispute resolution entity in ...
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20 How to make a complaint about a health service provider
https://www.health.vic.gov.au/participation-and-communication/how-to-make-a-complaint-about-a-health-service-provider
The Health Complaints Commissioner can also investigate matters and review complaints data to help health… Victorian Ombudsman. The Ombudsman's ...
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21 PrivateHealth.gov.au - Better Health Channel
https://www.betterhealth.vic.gov.au/health/serviceprofiles/privatehealth-gov-au-service
Calls to the Private Health Insurance Ombudsman are charged at the cost of a local call. Calls from mobile phones may be charged at a higher rate. Tip. If you ...
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22 Making a complaint
https://www.dffh.vic.gov.au/making-complaint
The Ombudsman investigates complaints made about decisions, actions or inaction by these bodies. ... The Office of the Victorian Information Commissioner will ...
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23 Office of the Long-Term Care Ombudsman
https://apps.hhs.texas.gov/news_info/ombudsman/
What Does an LTC Ombudsman Do? Some of the ways LTC ombudsmen help nursing home and assisted living residents include: Listening to residents and family members ...
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24 Settling Claims With A Car Insurance Ombudsman | Canstar
https://www.canstar.com.au/car-insurance/settling-car-insurance-claims-ombudsman/
Fortunately, the Australian Financial Complaints Authority (AFCA) exists to help mediate in circumstances like this. AFCA is an ombudsman service that ...
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25 The Complaints Process | Ombudsman Services
https://www.ombudsman-services.org/how-it-works/process
› how-it-works
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26 Employment Opportunities - CT.gov
https://portal.ct.gov/CID/Admin/Employment-Opportunities
You must apply for Insurance Department and all State positions online using ... For general employment questions, please contact Victoria Cruse at (860) ...
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27 INSURANCE COMPLAINT FORM
https://www.state.nj.us/dobi/complain.pdf
New Jersey Department of Banking and Insurance. Consumer Inquiry and Response Center (“CIRC”). P.O. Box 471 – Trenton, New Jersey 08625-0471.
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28 Allianz's complaints and dispute resolution process
https://www.allianz.com.au/contact/dispute-resolution/
Mail: Australian Financial Complaints Authority, GPO Box 3 Melbourne VIC 3001. Vehicle Repairer complaints. Allianz is a signatory to the Motor Vehicle ...
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29 Complaints Handling Policy For general insurance business
https://corporatesolutions.swissre.com/dam/jcr:1e7f4537-9315-4b65-9fff-527b9c2521e6/corso_complaints_handling_policy.pdf
On 1 November 2018, the Australian Financial Complaints. Authority ("AFCA") replaced the Financial Ombudsman Service as the EDR scheme. In addition to its ...
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30 Useful links - Health Complaints Commissioner
https://hcc.vic.gov.au/resources/useful-links
Health complaints outside Victoria ... Commonwealth Ombudsman · Private Health Insurance Ombudsman · Victorian Equal Opportunity and Human Rights Commission ...
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31 Ombudsman reads the riot act to WorkSafe Victoria & insurers
https://idm.net.au/article/008412-ombudsman-reads-riot-act-worksafe-victoria-insurers
A report by the Victorian ombudsman has delivered scathing criticism of the ... of WorkSafe Victoria and the six major insurance companies it authorises to ...
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32 "The Victorian Ombudsman's WorkSafe investigation: A guide ...
http://classic.austlii.edu.au/au/journals/PrecedentAULA/2018/67.html
The general insurers have agreed to introduce mandatory minimum standards on the 'Use of Investigators' too, under their own General Insurance Code of Practice ...
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33 Complaint FAQ's | LV= Liverpool Victoria
https://www.lv.com/life-contact-us/complaints/frequently-asked-questions
Please email us if you have a complaint regarding a life insurance, ... If we can't resolve your complaint, the Financial Ombudsman Service may be able to ...
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34 Complaints | Office of the Ombudsman NT
https://www.ombudsman.nt.gov.au/complaints
Note: There are things the Ombudsman doesn't have power to do. For example we can't provide legal advice; investigate the Territory Insurance Office, ...
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35 Long Term Care Ombudsman Program - Office for the Aging
https://aging.ny.gov/long-term-care-ombudsman-program
Helping residents of nursing homes. Call 1 (855) 582-6769 to reach your Ombudsman.
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36 How to complain - Moneysmart.gov.au
https://moneysmart.gov.au/how-to-complain
Financial Rights Legal Centre's sample letter generator — for complaints about insurance, ... Victoria: Consumer Affairs Victoria website or 1300 558 181 ...
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37 How to make a complaint - Sun Life Canada
https://www.sunlife.ca/en/support/how-to-make-a-complaint/
Insurance view all insurance ... For Quebec residents who have complaints about life and health insurance, ... 800, rue du Square-Victoria, 22 étage.
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38 Complaints - Catholic Church Insurance
https://www.ccinsurance.org.au/Pages/Complaints.aspx
Complaints Officer. Catholic Church Insurance Limited. GPO Box 180. Melbourne, VIC 3001​. ​​​. Or call 1800 011 028 EST 8:30am to 5:00pm, Monday to Friday.
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39 Feedback and complaints | NDIS
https://www.ndis.gov.au/contact/feedback-and-complaints
Complaint form instructions · email your form to: feedback@ndis.gov.au · post your form to: National Disability Insurance Agency, GPO Box 700, Canberra ACT 2601 ...
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40 Customer Relations & Complaints | Contact us - AAMI
https://www.aami.com.au/contact/customer-relations-complaints.html
› contact › customer-relations...
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41 Making a complaint - NSW Ombudsman
https://www.ombo.nsw.gov.au/Making-a-complaint
› Making-a-complaint
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42 Customer Complaints - GIO
https://www.gio.com.au/contact-us/customer-relations-complaints.html
If your complaint is in relation to Life Insurance, you can read more ... Internal Dispute Resolution GIO, PO Box 14180, Melbourne City Mail Centre VIC 8001.
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43 Ombudsman – Frankston Community Services
https://frankston.net/ombudsman/
You can complain to Ombudsman Victoria if you are unhappy about the way you have ... To complain about banks, insurance, telecommunication companies, gas, ...
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44 Office of Acquisition and Logistics (OAL) - Veterans Affairs
https://www.va.gov/oal/business/ombudsman.asp
Advocates for Competition and the Task-Order and Delivery-Order Ombudsman are dedicated to ensuring full and open competition as a part of the Federal ...
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45 Ombudsman services in Australia
https://www.ewon.com.au/content/Document/ombudsman_fact_sheet.pdf
The first Australian Ombudsman was established in 1971 in Western Australia, followed by South. Australia in 1972 and Victoria in 1973. The first Commonwealth ...
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46 Petcover Australia Pet Insurance Complaints Process
https://www.petcovergroup.com/au/complaints/
Stage four – Insurance & Financial Services Ombudsman Scheme (IFSO) or the Australian Financial Complaints Authority (AFCA).
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47 Disputes about life insurance | ASIC
https://asic.gov.au/about-asic/contact-us/how-to-complain/disputes-about-life-insurance/
If you are unhappy with their response, you can take your complaint to the Australian Financial Complaints Authority (AFCA).
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48 Office of the Ombudsperson - Office of the Ombudsperson
https://bcombudsperson.ca/
Victoria –The BC Ombudsperson's 2021/22 Annual Report, released today, highlights that complaints about health care from British Columbians were the highest ...
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49 where to lodge complaints about over 130 ... - COMPLAINTLINE
https://www.complaintline.com.au/news-archives.html
The Telecommunications Industry Ombudsman (TIO) reports that consumers have ... Public Transport Ombudsman Victoria ... Private Health Insurance Ombudsman.
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50 Customer complaints - Canada Life
https://www.canadalife.com/support/consumer-information/customer-complaints-ombudsman.html
Customer complaints · Autorité des marchés financiers 800 square Victoria, 22e étage. CP 246, Tour de la Bourse · Superintendent of Insurance Insurance and Real ...
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51 How To Make A Complaint | iSelect
https://www.iselect.com.au/complaints/
External review options · Energy and Water Ombudsman Victoria · Telephone: 1800 500 509 · Website: www.ewov.com.au.
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52 Complaints & Feedback | Contact us | QBE AU
https://www.qbe.com/au/about/governance/complaints
General insurance complaints. Lodge a complaint. Compulsory Third Party (CTP) complaints. Find out more. Workers Compensation complaints. Find out more.
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53 Other complaint agencies | IBAC
https://www.ibac.vic.gov.au/reporting-corruption/other-complaint-agencies
IBAC accepts complaints about corruption in the Victorian public sector; You can also ... Private health insurances, Private Health Insurance Ombudsman.
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54 The Telecommunications Industry Ombudsman
https://www.tio.com.au/
If you have a complaint about the Optus data breach, contact Optus first about your problem. Read more · Telecommunication Industry Ombudsman ...
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55 Resolving disputes - Understand Insurance
https://understandinsurance.com.au/resolving-disputes
Under Australian law, insurers are required to have in place two distinct complaints processes. One must be an internal complaints process within the insurance ...
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56 Victorian Ombudsman | Melbourne VIC - Facebook
https://www.facebook.com/victorianombudsman/
Victorian Ombudsman, Melbourne, Victoria, Australia. 1736 likes · 9 talking about this · 57 were here. We promote fairness, integrity and respect for...
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57 Electricity and gas provider complaints form
https://www.esc.vic.gov.au/electricity-and-gas/information-consumers/electricity-and-gas-provider-complaints-form
If you've been disconnected or received a disconnection warning notice contact Energy and Water Ombudsman (Victoria). When to use this form. Use this form to ...
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58 Make a complaint - Local Government Inspectorate
https://www.lgi.vic.gov.au/make-complaint-local-government-inspectorate
You can report concerns about Victorian councillors, council staff, a person providing advice ... you can lodge a formal complaint with Ombudsman Victoria .
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59 Complaint Resolution - Australian Unity
https://www.australianunity.com.au/health-insurance/legals/complaint-resolution
If you feel dissatisfied with any aspect of your health insurance cover or the ... insurance policy, you can contact the Private Health Insurance Ombudsman ...
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60 QBE Insurance complaints and disputes
https://www.dsh.gov.au/node/160
QBE Insurance Complaints & Disputes ... product or service provided by QBE Insurance (Australia) Ltd (QBE) via DSHI, ... Mail: GPO Box 3 Melbourne VIC 3001 ...
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61 Multiple jurisdictions of Ombudsman offices - IOI
https://www.theioi.org/downloads/1e5o6/15.%20Breakout%20Session%20III%20Mr%20Colin%20Neave%20-%20Multiple%20jurisdictions%20of%20Ombudsman%20Offices.%20Breakout%20Session%20III%20Mr%20Colin%20Neave%20-%20Multiple%20jurisdictions%20of%20Ombudsman%20Offices
For example, the Ombudsman can investigate complaints about administration by firms offering Private. Health Insurance products. In Australia there are a ...
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62 Customer feedback and complaints handling
https://cpv.vic.gov.au/about-us/feedback-form/complaint-handling
At the end of this process, you may wish to contact Ombudsman Victoria if you are dissatisfied with the way that CPVV has managed your complaint. Note: In the ...
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63 Reciprocal Links - Ombudsman Western Australia
https://www.ombudsman.wa.gov.au/Links/Links2.htm
More Links · Financial services such as banks, credit unions, non-bank lenders, insurance companies, credit providers and financial advisers: · Discrimination, ...
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64 Complaint and Dispute Resolution Bodies | RIAC
https://riac.org.au/wp-content/uploads/2020/11/F-Complaints-and-Disputes-REsolution-Bodies-VIC-and-Federal.pdf
resolution service to the Victorian community. Energy and Water Ombudsman (Victoria). Investigates and resolves disputes between Victorian electricity,.
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65 Insurance Inquiry (2020) - ASBFEO
https://www.asbfeo.gov.au/policy-advocacy/policy-insights/insurance-inquiry-2020
Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell released the Insurance Inquiry final report, which found widespread market ...
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66 Service Victoria Complaint Handling Policy
https://service.vic.gov.au/about-us/service-victoria-complaint-handling-policy
If you can't resolve your complaint with us, you can make a complaint to the Victorian Ombudsman. If you can't resolve a privacy complaint with us directly, you ...
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67 Victorian Ombudsman FAQ - MGA
https://mga.monash.edu/get-help/advocacy/vic-ombudsman/
Will the Victorian Ombudsman accept (and if necessary, investigate) any complaint lodged by a student related to a university decision they wish to dispute?
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68 Complaints - Victoria Police
https://www.police.vic.gov.au/complaints
Explore how to make a complaint about any experience with us, or the actions or behaviour of any Victoria Police employee.
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69 Complaints | ATC Insurance Solutions
https://www.atcis.com.au/complaints
AFCA can be contacted as follows: Australian Financial Complaints Authority. Email: Click here. Telephone: 1800 931 678. Post: GPO Box 3, Melbourne VIC 3001.
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70 Customer Service & Problem Resolution - TD Insurance
https://www.tdinsurance.com/customer-service/problem-resolution
TD Insurance is committed to providing the best customer experience. Find out about the TD Insurance customer service and problem resolution process.
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71 Ombudsman Jobs in All Melbourne VIC - Nov 2022 | SEEK
https://www.seek.com.au/ombudsman-jobs/in-All-Melbourne-VIC
Find your ideal job at SEEK with 28 ombudsman jobs found in Melbourne, Victoria. ... Resolution Specialists to join our AMAZING General Insurance team!!!
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72 Make a Complaint - Budget Direct
https://www.budgetdirect.com.au/existing-customers/dispute-resolution-information.html
Our Policy. For further information, please see the Budget Direct Complaints Policy. Auto & General subscribe to the General Insurance ...
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73 Allianz Global Assistance General Insurance Complaints ...
https://www.allianzpartners.com.au/generalidr/
Home / Allianz Global Assistance General Insurance Complaints & Dispute Resolution ... Financial Complaints Authority (AFCA) GPO Box 3 Melbourne VIC 3001
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74 Victoria | NDIS Quality and Safeguards Commission
https://www.ndiscommission.gov.au/providers/your-stateterritory/victoria
Victorian State Director. Samantha Dooley is Victoria's State Director. Commencing in December 2021, Sam has a strong background in state-based complaints ...
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75 Get help | Victorian Equal Opportunity and Human Rights ...
https://www.humanrights.vic.gov.au/get-help/
› get-help
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76 Complaints and resolutions - NRMA Insurance
https://www.nrma.com.au/complaints-resolutions
› complaints-resolutions
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77 Toyota Insurance Complaints Guide
https://www.toyota.com.au/-/media/toyota/main-site/page-data/tfa/car-insurance/files/tin216-0621_toyota_insurance_complaints_guide.pdf
Toyota Insurance is underwritten by Aioi Nissay Dowa Insurance Company Australia ... PO Box 7212 Melbourne VIC 3004 ... Toyota Insurance Complaints Guide.
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78 Workers compensation - Fair Work Ombudsman
https://www.fairwork.gov.au/employment-conditions/workers-compensation
Workers compensation is a form of insurance payment to employees if they are injured at ... Victoria: WorkSafe Victoria; Western Australia: WorkCover WA ...
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79 Useful links - Disability Services Commissioner
https://www.odsc.vic.gov.au/resources/useful-links/
National Disability Insurance Agency Feedback and Complaints: takes all ... Ombudsman Victoria: investigates complaints about administrative actions taken ...
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80 Complaints - Australian Taxation Office
https://www.ato.gov.au/About-ATO/Contact-us/Complaints,-compliments-and-feedback/complaints/
Other avenues to make a complaint · access Inspector-General of Taxation and Taxation OmbudsmanExternal Link · phone 1300 44 88 29 · write to. Inspector-General of ...
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81 Staff - Charlotte Center for Legal Advocacy
https://charlottelegaladvocacy.org/our-team/
... NC Medicaid Ombudsman Unit Manager. Emon Northe Attorney, Veterans Legal Services Unit Manager. Natalie Marles Paralegal-Advocate, Health Insurance ...
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82 Victoria Legal Aid: Helping Victorians with their legal issues
https://www.legalaid.vic.gov.au/
Our duty lawyers can help you at courts and tribunals across Victoria. ... advocate for what they want under the National Disability Insurance Scheme.
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83 Help! My general insurance claim is taking forever! |
https://insurancelaw.org.au/factsheets/my-insurance-claim-is-taking-forever-factsheet/
This factsheet only applies to general insurance claims – this includes home and contents insurance, motor vehicle insurance, sickness and accident, travel, pet ...
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84 24 Ombudsman jobs in Melbourne, Victoria, Australia (1 new)
https://au.linkedin.com/jobs/ombudsman-jobs-melbourne-vi
Ombudsman - Small Business · Compliance Analyst · Dispute Resolution Specialist- General Insurance · Administration Support Officer · Sessional Ombudsman - B&F.
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85 What is an ombudsman? What is alternative dispute resolution ...
https://olhi.ca/what-is-an-ombudsman-what-is-alternative-dispute-resolution-adr/
The OmbudService for Life and Health Insurance (OLHI) provides an impartial, independent, bilingual, and free ADR public service to the 29 ...
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86 Organization Directory - Headquarters - FDIC
https://www.fdic.gov/contact/headquarters-directory/
Internal Ombudsman, Robert D. Harris, MB-7112 ... Ombudsman Assistant, Benita Swann, MB-7110 ... Division of Insurance and Research ...
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87 Complaints - Strata Community Insurance
https://stratacommunityinsure.com.au/complaints/
Your complaint may be about your insurance policy, a claim or a privacy ... to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001.
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88 Health insurance feedback and complaints - Bupa
https://www.bupa.com.au/health-insurance/understanding-your-health-cover/complaints-and-feedback
If you're not satisfied with the outcome of your complaint, you ask the Commonwealth Ombudsman for an external review. The Ombudsman is an independent body that ...
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89 Feedback and complaints - NIB
https://www.nib.com.au/health-information/member-services/feedback-and-complaints
Let us know what you think about your private health insurance policy or your ... Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001
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90 Contact Us - The Motor Ombudsman
https://www.themotorombudsman.org/contact
› contact
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91 Help for homeowners in domestic building disputes
https://justiceconnect.org.au/our-services/domestic-building-legal-service/help-for-homeowners/
On this page · Domestic Building Dispute Resolution Victoria · Domestic Building Insurance · The Victorian Building Authority · Other services ...
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92 Complaints/ Dispute Resolution | Police Health
https://policehealth.com.au/complaints-dispute-resolution
If you are still not satisfied, you can contact the Commonwealth Ombudsman who provides an independent service for consumers with health insurance problems ...
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93 Community Contacts - Bill Shorten
https://www.billshorten.com.au/maribyrnong/community-contacts/
Cancer Council Australia. Offers a range of services to support ... Energy and Water Ombudsman Victoria ... NDIS (National Disability Insurance Agency).
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94 Know Your Rights When Moving House | Premier of Victoria
https://www.premier.vic.gov.au/know-your-rights-when-moving-house/
The reports commonly related to complaints about items lost during transit ... Peace of mind – consider taking out transit insurance from an ...
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