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Google Keyword Rankings for : customer perception towards banking services
1
Literature review on customer perception towards online ...
https://mtw.us.com/literature-review-on-customer-perception-towards-online-banking
All e-banking customers, customer satisfaction is affected not literature review on customer perception towards online banking only by banks' service quality, ...
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https://mtw.us.com/literature-review-on-customer-perception-towards-online-banking
All e-banking customers, customer satisfaction is affected not literature review on customer perception towards online banking only by banks' service quality, ...
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2
factors influencing customer perception towards banking ...
https://www.researchgate.net/publication/301522251_FACTORS_INFLUENCING_CUSTOMER_PERCEPTION_TOWARDS_BANKING_SERVICES
Service quality is becoming more crucial for banks to maintain their market shares. This study tries to identify the perception of customers of ...
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https://www.researchgate.net/publication/301522251_FACTORS_INFLUENCING_CUSTOMER_PERCEPTION_TOWARDS_BANKING_SERVICES
Service quality is becoming more crucial for banks to maintain their market shares. This study tries to identify the perception of customers of ...
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3
STUDY OF CUSTOMER PERCEPTION TOWARDS BANKING ...
https://www.inspirajournals.com/uploads/Issues/1770887497.pdf
Koshi (2014): The study evaluated and compared service quality in old and new banks using sample size of 480. This study found that the customers are satisfied.
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https://www.inspirajournals.com/uploads/Issues/1770887497.pdf
Koshi (2014): The study evaluated and compared service quality in old and new banks using sample size of 480. This study found that the customers are satisfied.
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4
A study on customers perception towards online banking ...
https://www.cibgp.com/pdf_7834_2a14ee15706a6d37946171fb82ad0031.html
Abstract: Online banking is increasingly becoming popular because of convenience and flexibility. The present paper explores the major factors responsible ...
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https://www.cibgp.com/pdf_7834_2a14ee15706a6d37946171fb82ad0031.html
Abstract: Online banking is increasingly becoming popular because of convenience and flexibility. The present paper explores the major factors responsible ...
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5
Customer Perception towards Banking Services - IOSR Journal
https://www.iosrjournals.org/iosr-jbm/papers/Vol20-issue4/Version-3/K2004037986.pdf
The customer perception towards banking and financial services has significantly changed post demonetization. The biggest problem faced by ...
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https://www.iosrjournals.org/iosr-jbm/papers/Vol20-issue4/Version-3/K2004037986.pdf
The customer perception towards banking and financial services has significantly changed post demonetization. The biggest problem faced by ...
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6
Customer perception towards banking services - SlideShare
https://www.slideshare.net/priyankthada3/customer-perception-towards-banking-services
Banks have traditionally placed a high value on customer relationships with both commercial and retailing customers. However, the nature of the ...
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https://www.slideshare.net/priyankthada3/customer-perception-towards-banking-services
Banks have traditionally placed a high value on customer relationships with both commercial and retailing customers. However, the nature of the ...
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7
Acta Universitatis Danubius. Œconomica, Vol 9, No 5 (2013)
https://journals.univ-danubius.ro/index.php/oeconomica/article/view/1877
Study The Customers' Perception Towards Banking Services: A Research Report On Indian Public Sector Banks.
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https://journals.univ-danubius.ro/index.php/oeconomica/article/view/1877
Study The Customers' Perception Towards Banking Services: A Research Report On Indian Public Sector Banks.
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8
Customer Perception of Banking Services - SAGE Journals
https://journals.sagepub.com/doi/10.1177/097324701100700204
Banks need to create and develop the services which can satisfy the consumer needs. Customer satisfaction is a very important construct in today's market and it ...
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https://journals.sagepub.com/doi/10.1177/097324701100700204
Banks need to create and develop the services which can satisfy the consumer needs. Customer satisfaction is a very important construct in today's market and it ...
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9
a study on perception of customers towards banking services ...
https://www.academia.edu/15643623/A_STUDY_ON_PERCEPTION_OF_CUSTOMERS_TOWARDS_BANKING_SERVICES_A_CASE_OF_SBI
Customer suffer in terms of empathy and tangibles. The Expectation represents the actual expected service & customers feel that private commercial banks are ...
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https://www.academia.edu/15643623/A_STUDY_ON_PERCEPTION_OF_CUSTOMERS_TOWARDS_BANKING_SERVICES_A_CASE_OF_SBI
Customer suffer in terms of empathy and tangibles. The Expectation represents the actual expected service & customers feel that private commercial banks are ...
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10
Customer perception towards banking sector - Semantic Scholar
https://pdfs.semanticscholar.org/c0bc/96d93f3bec80456883b4326a78c9d1f1d0fc.pdf
Key words: Banking industry, service quality, customers‟ perception, structural equation modeling (SEM), confirmatory factor analysis.
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https://pdfs.semanticscholar.org/c0bc/96d93f3bec80456883b4326a78c9d1f1d0fc.pdf
Key words: Banking industry, service quality, customers‟ perception, structural equation modeling (SEM), confirmatory factor analysis.
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11
A study on customers perception towards banking services
https://www.tojqi.net/index.php/journal/article/view/9617
The analysis identified five factors that influence customer perceptions of banking services and results. Analysis of Variance (ANOVA) ...
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https://www.tojqi.net/index.php/journal/article/view/9617
The analysis identified five factors that influence customer perceptions of banking services and results. Analysis of Variance (ANOVA) ...
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12
CUSTOMERS PERCEPTION TOWARDS ONLINE BANKING ...
http://www.shanlaxjournals.in/pdf/MGT/V2N2/MGT_V2_N2_006.pdf
Through internet banking services, one can pay bills, transfer funds and check transactions any time of the day 24×7. Online banking has caught the imagination ...
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http://www.shanlaxjournals.in/pdf/MGT/V2N2/MGT_V2_N2_006.pdf
Through internet banking services, one can pay bills, transfer funds and check transactions any time of the day 24×7. Online banking has caught the imagination ...
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13
Customer Perception towards Electronic Banking and its ...
https://ccsenet.org/journal/index.php/ijbm/article/view/0/43088
The study also found that except service costs, other factors such as convenience, speed, security, ease of use, reliability, quality of service, and procedure ...
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https://ccsenet.org/journal/index.php/ijbm/article/view/0/43088
The study also found that except service costs, other factors such as convenience, speed, security, ease of use, reliability, quality of service, and procedure ...
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14
Customer Perception towards Banking Services Provided by ...
http://ijamtes.org/gallery/126.%20oct%20ijmte%20-%201093.pdf
Customer Perception towards Banking Services Provided by. Private and Public Sector Banks. Dr. Abdul Khalique Talukder. Acting Principal.
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http://ijamtes.org/gallery/126.%20oct%20ijmte%20-%201093.pdf
Customer Perception towards Banking Services Provided by. Private and Public Sector Banks. Dr. Abdul Khalique Talukder. Acting Principal.
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15
Literature review on customer perception towards online ...
https://www.hoxtons.com/?x=literature-review-on-customer-perception-towards-online-banking
The results showed that the customers are satisfied with Islamic Banking online banking services in Malaysia study the satisfaction level of the customers as ...
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https://www.hoxtons.com/?x=literature-review-on-customer-perception-towards-online-banking
The results showed that the customers are satisfied with Islamic Banking online banking services in Malaysia study the satisfaction level of the customers as ...
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16
Digitalization & Customer Perception towards the Banking ...
https://search.ebscohost.com/login.aspx?direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=09741119&AN=125285381&h=Gf3sacAKVxe3LTbFujfMxfml8ztgzQA4kyoDpk2VYx8Q7BLRdyDY3DqXPLlxS9lVGYbK7%2BJmcOfv5Fghzp2ebw%3D%3D&crl=f
Digitalization & Customer Perception towards the Banking Services. A Peer Reviewed Research Journal. 133. Deepa Joshi* & Sapna Parihar**.
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https://search.ebscohost.com/login.aspx?direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=09741119&AN=125285381&h=Gf3sacAKVxe3LTbFujfMxfml8ztgzQA4kyoDpk2VYx8Q7BLRdyDY3DqXPLlxS9lVGYbK7%2BJmcOfv5Fghzp2ebw%3D%3D&crl=f
Digitalization & Customer Perception towards the Banking Services. A Peer Reviewed Research Journal. 133. Deepa Joshi* & Sapna Parihar**.
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17
customer perception towards services provided by public ...
https://www.ilkogretim-online.org/fulltext/218-1614804627.pdf
CUSTOMER PERCEPTION TOWARDS SERVICES PROVIDED BY PUBLIC SECTOR. AND PRIVATE SECTOR BANKS: A COMPARATIVE STUDY. 4.3 Collection of Data: The primary data have ...
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https://www.ilkogretim-online.org/fulltext/218-1614804627.pdf
CUSTOMER PERCEPTION TOWARDS SERVICES PROVIDED BY PUBLIC SECTOR. AND PRIVATE SECTOR BANKS: A COMPARATIVE STUDY. 4.3 Collection of Data: The primary data have ...
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18
Customer perception towards banking sector in Nepal
https://www.jetir.org/view?paper=JETIR1810A21
In order to survive and excel in the competitive scenario, organizations have to understand the customers' requirements. Service quality can be measured ...
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https://www.jetir.org/view?paper=JETIR1810A21
In order to survive and excel in the competitive scenario, organizations have to understand the customers' requirements. Service quality can be measured ...
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19
CUSTOMER PERCEPTION TOWARDS ONLINE BANKING
https://papers.ssrn.com/sol3/Delivery.cfm?abstractid=4000561
to investigate the acceptance of the customers towards online banking by examining the services which are mostly preferred by the customers in the outbreak ...
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https://papers.ssrn.com/sol3/Delivery.cfm?abstractid=4000561
to investigate the acceptance of the customers towards online banking by examining the services which are mostly preferred by the customers in the outbreak ...
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20
Consumer's Perception on General Banking Activities ... - CORE
https://core.ac.uk/download/pdf/234624209.pdf
The core service (“what” is being offered) has features that shape customer perception and differentiate one service provider from another (Sureshchandar et al.
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https://core.ac.uk/download/pdf/234624209.pdf
The core service (“what” is being offered) has features that shape customer perception and differentiate one service provider from another (Sureshchandar et al.
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21
Customer Perception towards Online Banking Services ... - ProQuest
https://www.proquest.com/scholarly-journals/customer-perception-towards-online-banking/docview/915650506/se-2
The researches so far done reveal that mostly the customer of banks are unaware about online banking services and there is a lack of trust among customers on ...
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https://www.proquest.com/scholarly-journals/customer-perception-towards-online-banking/docview/915650506/se-2
The researches so far done reveal that mostly the customer of banks are unaware about online banking services and there is a lack of trust among customers on ...
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22
Customer Perception about Value Added Services Rendered ...
https://www.amazon.com/Customer-Perception-about-Services-Rendered/dp/3659210994
Customer Perception about Value Added Services Rendered by Banks [Lakshmi, V. Maha, Raj, M.G. Saravana] on Amazon.com. *FREE* shipping on qualifying offers.
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https://www.amazon.com/Customer-Perception-about-Services-Rendered/dp/3659210994
Customer Perception about Value Added Services Rendered by Banks [Lakshmi, V. Maha, Raj, M.G. Saravana] on Amazon.com. *FREE* shipping on qualifying offers.
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23
customer perception towards functional performance of sbi ...
http://s3-ap-southeast-1.amazonaws.com/ijmer/pdf/volume9/volume9-issue12(8)/5.pdf
Jignesh Valand (2016) in his article entitled “A Study on Perception of Bank Customers towards Financial Services Quality in Selected Cities of Gujarat”, has ...
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http://s3-ap-southeast-1.amazonaws.com/ijmer/pdf/volume9/volume9-issue12(8)/5.pdf
Jignesh Valand (2016) in his article entitled “A Study on Perception of Bank Customers towards Financial Services Quality in Selected Cities of Gujarat”, has ...
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24
CUSTOMERS PERCEPTION TOWARDS BANKING HABITS ...
https://ijariie.com/AdminUploadPdf/CUSTOMERS_PERCEPTION_TOWARDS_BANKING_HABITS_IN_RURAL_AREAS__An_Empirical_Study_with_Special_Reference_to_Coimbatore_City__c_1199.pdf
The measurement of service quality is a pre- requisite for improving customer satisfaction. This study encompasses service quality of all public and private ...
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https://ijariie.com/AdminUploadPdf/CUSTOMERS_PERCEPTION_TOWARDS_BANKING_HABITS_IN_RURAL_AREAS__An_Empirical_Study_with_Special_Reference_to_Coimbatore_City__c_1199.pdf
The measurement of service quality is a pre- requisite for improving customer satisfaction. This study encompasses service quality of all public and private ...
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25
a study on customer perception of internet banking services
http://www.jctjournal.com/gallery/50-nov2019.pdf
of E-Finance on banking sector, its various products and services, ... between customer expectation and perception toward Net - banking services.
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http://www.jctjournal.com/gallery/50-nov2019.pdf
of E-Finance on banking sector, its various products and services, ... between customer expectation and perception toward Net - banking services.
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26
CUSTOMER PERCEPTION AND ATTITUDE TOWARDS E ...
http://www.publishingindia.com/GetBrochure.aspx?query=UERGQnJvY2h1cmVzfC82ODcucGRmfC82ODcucGRm
provide ease and flexibility in banking operations which benefit the customers. As a business tool, internet banking is rapidly transforming the world of ...
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http://www.publishingindia.com/GetBrochure.aspx?query=UERGQnJvY2h1cmVzfC82ODcucGRmfC82ODcucGRm
provide ease and flexibility in banking operations which benefit the customers. As a business tool, internet banking is rapidly transforming the world of ...
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27
Customer Perception towards Internet Banking Services in ...
https://www.jmra.in/article-details/1629
Customer Perception towards Internet Banking Services in Sivagangai District, Tamil Nadu · Banks in India play a crucial role in the financial sector of the ...
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https://www.jmra.in/article-details/1629
Customer Perception towards Internet Banking Services in Sivagangai District, Tamil Nadu · Banks in India play a crucial role in the financial sector of the ...
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28
consumer perceptions of banking services: factors for bank's ...
https://virtusinterpress.org/CONSUMER-PERCEPTIONS-OF-BANKING.html
The paper concluded that the consumer perceptions of the banking services were essential requirements for understanding how well to delight banking customers.
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https://virtusinterpress.org/CONSUMER-PERCEPTIONS-OF-BANKING.html
The paper concluded that the consumer perceptions of the banking services were essential requirements for understanding how well to delight banking customers.
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29
a study on customer perception towards service quality of ...
https://www.xajzkjdx.cn/gallery/51-aug2020.pdf
Keyword: Customer Perception, Technology, Service Quality. Introduction. The Indian banking industry was uniform during the period 1900 to 1950. It adage the ...
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https://www.xajzkjdx.cn/gallery/51-aug2020.pdf
Keyword: Customer Perception, Technology, Service Quality. Introduction. The Indian banking industry was uniform during the period 1900 to 1950. It adage the ...
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30
CUSTOMER PERCEPTION TOWARDS INTERNET BANKING ...
https://www.onlineresearchjournals.com/ajbe/art/62.pdf
Core banking is the services provided by a group of networked bank branches. Bank customers may access their funds and other simple transactions from any of the ...
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https://www.onlineresearchjournals.com/ajbe/art/62.pdf
Core banking is the services provided by a group of networked bank branches. Bank customers may access their funds and other simple transactions from any of the ...
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31
PERCEPTION OF CUSTOMERS TOWARDS SERVICE ...
https://ictactjournals.in/paper/IJMS_Vol_3_Iss_1_Paper_8_461_469.pdf
PERCEPTION OF CUSTOMERS TOWARDS SERVICE QUALITY OF CANARA BANK. TOWARDS DEPOSIT SCHEMES ... customers in the study area towards quality of banking services.
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https://ictactjournals.in/paper/IJMS_Vol_3_Iss_1_Paper_8_461_469.pdf
PERCEPTION OF CUSTOMERS TOWARDS SERVICE QUALITY OF CANARA BANK. TOWARDS DEPOSIT SCHEMES ... customers in the study area towards quality of banking services.
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32
Measuring User-Perceived Characteristics for Banking Services
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8872539/
Service and product use depend on customer- (user) perceived ... trust lead to changes in satisfaction and banking service perception.
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https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8872539/
Service and product use depend on customer- (user) perceived ... trust lead to changes in satisfaction and banking service perception.
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33
Customer Perception Towards Services Provided by Public ...
https://www.longdom.org/articles/customer-perception-towards-services-provided-by-public-sector-and-private-sector-banks--a-comparative-study.pdf
Customer Perception Towards Services Provided by Public Sector and Private Sector Banks – A Comparative Study.
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https://www.longdom.org/articles/customer-perception-towards-services-provided-by-public-sector-and-private-sector-banks--a-comparative-study.pdf
Customer Perception Towards Services Provided by Public Sector and Private Sector Banks – A Comparative Study.
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34
Customer's Perception Towards the Usage of E ... - Walmart.com
https://www.walmart.com/ip/Customer-s-Perception-Towards-the-Usage-of-E-Banking-Services-Paperback-9786203013481/1248364646?wmlspartner=wlpa&selectedSellerId=1719
Buy Customer's Perception Towards the Usage of E-Banking Services (Paperback) at Walmart.com.
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https://www.walmart.com/ip/Customer-s-Perception-Towards-the-Usage-of-E-Banking-Services-Paperback-9786203013481/1248364646?wmlspartner=wlpa&selectedSellerId=1719
Buy Customer's Perception Towards the Usage of E-Banking Services (Paperback) at Walmart.com.
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35
Customer Perception of Services Quality in The Retail ... - IISTE's
https://www.iiste.org/Journals/index.php/EJBM/article/viewFile/286/171
significant effect on customer perception of service quality and income and qualification differs significantly. Key words: Retail banks, Customer ...
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https://www.iiste.org/Journals/index.php/EJBM/article/viewFile/286/171
significant effect on customer perception of service quality and income and qualification differs significantly. Key words: Retail banks, Customer ...
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36
Customer's Perception Towards Technology Enabled Services
https://ijcrt.org/papers/IJCRT1705436.pdf
ABSTRACT. The business of banking has changed with the development in technology. Technology adoption by the banks has enabled the use of different ...
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https://ijcrt.org/papers/IJCRT1705436.pdf
ABSTRACT. The business of banking has changed with the development in technology. Technology adoption by the banks has enabled the use of different ...
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37
Customer perception towards banking sect - African Journal of ...
https://www.studocu.com/vn/document/hoc-vien-ngan-hang/kinh-doanh-quoc-te/customer-perception-towards-banking-sect/7681878
Key words: Banking industry, service quality, customers‟ perception, structural equation modeling (SEM),. confirmatory factor analysis. ... with private banks, ...
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https://www.studocu.com/vn/document/hoc-vien-ngan-hang/kinh-doanh-quoc-te/customer-perception-towards-banking-sect/7681878
Key words: Banking industry, service quality, customers‟ perception, structural equation modeling (SEM),. confirmatory factor analysis. ... with private banks, ...
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38
E-banking and customer satisfaction thesis
https://kentoncountykyclerk.com/?y=e-banking-and-customer-satisfaction-thesis
This study also evaluates influence of service quality on brand perception, perceived value and satisfaction in e-banking. To determine the effect of ...
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https://kentoncountykyclerk.com/?y=e-banking-and-customer-satisfaction-thesis
This study also evaluates influence of service quality on brand perception, perceived value and satisfaction in e-banking. To determine the effect of ...
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39
CUSTOMER'S PERCEPTION AND SATISFACTION ...
https://iaeme.com/MasterAdmin/Journal_uploads/IJM/VOLUME_7_ISSUE_6/IJM_07_06_009.pdf
IAEME Publication. CUSTOMER'S PERCEPTION AND SATISFACTION. TOWARDS SERVICES OF PUBLIC & PRIVATE. SECTOR BANKS. Kesari Singh and Nitin Gupta.
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https://iaeme.com/MasterAdmin/Journal_uploads/IJM/VOLUME_7_ISSUE_6/IJM_07_06_009.pdf
IAEME Publication. CUSTOMER'S PERCEPTION AND SATISFACTION. TOWARDS SERVICES OF PUBLIC & PRIVATE. SECTOR BANKS. Kesari Singh and Nitin Gupta.
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40
AN EMPIRICAL INVESTIGATION OF CONSUMER'S ...
https://journalppw.com/index.php/jpsp/article/download/6095/4016/6974
PERCEPTION AND USAGE TOWARDS INTERNET. BANKING. 1Sakshi Roy, 2Uzmi Anjum. 1Research Scholar, Department of ... prompt customer services in the bank plays an.
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https://journalppw.com/index.php/jpsp/article/download/6095/4016/6974
PERCEPTION AND USAGE TOWARDS INTERNET. BANKING. 1Sakshi Roy, 2Uzmi Anjum. 1Research Scholar, Department of ... prompt customer services in the bank plays an.
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41
Customer Perception and Its Influence on the Financial ... - MDPI
https://mdpi-res.com/d_attachment/sustainability/sustainability-14-06960/article_deploy/sustainability-14-06960.pdf?version=1654604347
Bank managers might always prioritize the customer perception of the bank ... factor in customers' perceptions of bank services, and thus,.
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https://mdpi-res.com/d_attachment/sustainability/sustainability-14-06960/article_deploy/sustainability-14-06960.pdf?version=1654604347
Bank managers might always prioritize the customer perception of the bank ... factor in customers' perceptions of bank services, and thus,.
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42
A study on customer perception towards E Banking facilities
https://www.bartleby.com/essay/A-study-on-customer-perception-towards-E-PK36ZCTACF6SX
Customer complaints are part of the business life of any corporate entity. This is more so for banks because banks are service organizations. As a service ...
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https://www.bartleby.com/essay/A-study-on-customer-perception-towards-E-PK36ZCTACF6SX
Customer complaints are part of the business life of any corporate entity. This is more so for banks because banks are service organizations. As a service ...
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43
Customers' Perception on their Satisfaction about the Private ...
https://www.diva-portal.org/smash/get/diva2:1074102/FULLTEXT01.pdf
Hence, the demand for banking services, quality of service and customer satisfaction going to be key indicator for economic growth. Banks are placing a high.
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https://www.diva-portal.org/smash/get/diva2:1074102/FULLTEXT01.pdf
Hence, the demand for banking services, quality of service and customer satisfaction going to be key indicator for economic growth. Banks are placing a high.
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44
An Investigation Of Customers' Perception And Expectation Of ...
http://erepository.uonbi.ac.ke/bitstream/handle/11295/40241/Kandie%20-%20An%20Investigation%20Of%20Customers%20%20Perception%20And%20Expectation%20Of%20Quality%20Service%20The%20Case%20Of%20Selected%20Banks%20In%20Kenya.pdf?sequence=3
1. Customers' expectations of service quality were very different from their perceptions. 2. There are certain critical factors that banks should focus on ...
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http://erepository.uonbi.ac.ke/bitstream/handle/11295/40241/Kandie%20-%20An%20Investigation%20Of%20Customers%20%20Perception%20And%20Expectation%20Of%20Quality%20Service%20The%20Case%20Of%20Selected%20Banks%20In%20Kenya.pdf?sequence=3
1. Customers' expectations of service quality were very different from their perceptions. 2. There are certain critical factors that banks should focus on ...
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45
A REVIEW ON CUSTOMERS PERCEPTION TOWARDS E ...
https://eprajournals.com/IJMR/article/4675/download
In India there are lot of public sector banks, private sector banks, co- operative banks and foreign banks are available, which provides banking services to the ...
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https://eprajournals.com/IJMR/article/4675/download
In India there are lot of public sector banks, private sector banks, co- operative banks and foreign banks are available, which provides banking services to the ...
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46
Service Quality and Consumer Perception on Retail Banking ...
https://vuir.vu.edu.au/26739/4/MohaA.pdf
Service Quality and Consumer Perception on Retail. Banking Facilities and Employees' Courtesy in. Malaysia and New Zealand. This is the Published version of ...
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https://vuir.vu.edu.au/26739/4/MohaA.pdf
Service Quality and Consumer Perception on Retail. Banking Facilities and Employees' Courtesy in. Malaysia and New Zealand. This is the Published version of ...
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47
Customer Perception On E-Banking Services of Public and ...
https://www.ijraset.com/research-paper/customer-perception-on-e-banking-services
The factors like physical aspects, reliability, security and privacy, efficiency will influence the customer perception towards electronic banking services.
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https://www.ijraset.com/research-paper/customer-perception-on-e-banking-services
The factors like physical aspects, reliability, security and privacy, efficiency will influence the customer perception towards electronic banking services.
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48
Customer Perception towards Internet Banking Services in ...
https://www.ipinnovative.com/journal-article-file/1629
Customer Perception towards Internet Banking Services in Sivagangai…… Journal of Management Research and Analysis, January-March,2016;3(1):31-48.
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https://www.ipinnovative.com/journal-article-file/1629
Customer Perception towards Internet Banking Services in Sivagangai…… Journal of Management Research and Analysis, January-March,2016;3(1):31-48.
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49
Customer perception towards Internet banking
http://www.researchmanuscripts.com/isociety2012/4.pdf
Customers not preferring to use internet banking thought that they would be swindled when using this service, and therefore, are particularly careful about high ...
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http://www.researchmanuscripts.com/isociety2012/4.pdf
Customers not preferring to use internet banking thought that they would be swindled when using this service, and therefore, are particularly careful about high ...
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50
Consumer Perception on Retail Banking in India
https://www.internationaljournalssrg.org/IJEMS/2017/Volume4-Issue5/IJEMS-V4I5P104.pdf
Retail banking refers to provision of banking services to individuals and small business where the financial institutions are dealing with large number of low ...
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https://www.internationaljournalssrg.org/IJEMS/2017/Volume4-Issue5/IJEMS-V4I5P104.pdf
Retail banking refers to provision of banking services to individuals and small business where the financial institutions are dealing with large number of low ...
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51
Customer perception: Definition, importance & how to improve it
https://www.zendesk.com/blog/simple-guide-customer-perception/
What do your customers think of your brand? How do they feel about the products and services you offer? If you're unsure about the answers ...
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https://www.zendesk.com/blog/simple-guide-customer-perception/
What do your customers think of your brand? How do they feel about the products and services you offer? If you're unsure about the answers ...
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52
A STUDY ON CUSTOMER'S PERCEPTION OF CROATIA'S ...
https://www.utmsjoe.mk/files/Vol.%209%20No.%202/UTMSJOE-2018-0902-06-Piric-Martinovic-Barac.pdf
A study was carried out in Croatia on the basis of 320 respondents as customers who have used different types of banking services in different banks. The ...
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https://www.utmsjoe.mk/files/Vol.%209%20No.%202/UTMSJOE-2018-0902-06-Piric-Martinovic-Barac.pdf
A study was carried out in Croatia on the basis of 320 respondents as customers who have used different types of banking services in different banks. The ...
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53
Examining the effect of customers' perception of bank ...
https://www.sciencedirect.com/science/article/pii/S2468227620301216
Since our findings show that banks can cause customer loyalty to happen when they utilise advertising, sales promotion, public relations and personal selling, ...
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https://www.sciencedirect.com/science/article/pii/S2468227620301216
Since our findings show that banks can cause customer loyalty to happen when they utilise advertising, sales promotion, public relations and personal selling, ...
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54
Customer Perception and Its Influence on the Financial ... - MDPI
https://www.mdpi.com/2071-1050/14/12/6960/htm
Kotler and Armstrong [1] mentioned that customer satisfaction is a vital factor in customers' perceptions of bank services, and thus, customer perception will ...
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https://www.mdpi.com/2071-1050/14/12/6960/htm
Kotler and Armstrong [1] mentioned that customer satisfaction is a vital factor in customers' perceptions of bank services, and thus, customer perception will ...
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55
View of Customer Perception On E-Banking Services - NVEO
https://www.nveo.org/index.php/journal/article/view/4318/3556
Return to Article Details Customer Perception On E-Banking Services – A Study With Reference To Private And Public Sector Banks Download Download PDF.
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https://www.nveo.org/index.php/journal/article/view/4318/3556
Return to Article Details Customer Perception On E-Banking Services – A Study With Reference To Private And Public Sector Banks Download Download PDF.
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56
EFFECTS OF CUSTOMER PERCEPTIONS IN ...
https://zaguan.unizar.es/record/89961/files/texto_completo.pdf?version=1
Keywords: multichannel; customer perceptions; engagement; retail banking ... online service perceptions on customer trust and commitment towards the bank, ...
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https://zaguan.unizar.es/record/89961/files/texto_completo.pdf?version=1
Keywords: multichannel; customer perceptions; engagement; retail banking ... online service perceptions on customer trust and commitment towards the bank, ...
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57
Customer Perception towards Online Banking Services
https://www.icommercecentral.com/open-access/customer-perception-towards-online-banking-services-empirical-evidence-from-pakistan.php?aid=38254
The study reveals that mostly customers prefer internet banking (IB) services over branch banking due to reliability, convenience, speed, safety and security, ...
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https://www.icommercecentral.com/open-access/customer-perception-towards-online-banking-services-empirical-evidence-from-pakistan.php?aid=38254
The study reveals that mostly customers prefer internet banking (IB) services over branch banking due to reliability, convenience, speed, safety and security, ...
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58
Customers' Perception and the Role of Demographic ...
https://www.ijitee.org/wp-content/uploads/papers/v8i11S2/K106109811S219.pdf
perception towards bank promoting methods. and therefore the ... different account, and new banking services, like electronic bill presentation and payment ...
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https://www.ijitee.org/wp-content/uploads/papers/v8i11S2/K106109811S219.pdf
perception towards bank promoting methods. and therefore the ... different account, and new banking services, like electronic bill presentation and payment ...
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59
A Study on Perception of Customers towards Modern Banking ...
https://zenodo.org/record/2572419/files/49-55.pdf
Abstract. The present study is confined within a precise modern banking services which have been mostly used by the customers i.e. Automatic Teller Machine ...
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https://zenodo.org/record/2572419/files/49-55.pdf
Abstract. The present study is confined within a precise modern banking services which have been mostly used by the customers i.e. Automatic Teller Machine ...
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60
Customer's Perception Towards the Usage of E ... - Bookshop
https://bookshop.org/p/books/customer-s-perception-towards-the-usage-of-e-banking-services/18948836
The banking sector has been the backbone of every country. It implements and brings about economic reforms. Any change in this sector through technology has ...
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https://bookshop.org/p/books/customer-s-perception-towards-the-usage-of-e-banking-services/18948836
The banking sector has been the backbone of every country. It implements and brings about economic reforms. Any change in this sector through technology has ...
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61
FACTORS AFFECTING CUSTOMERS' PERCEPTION ...
https://turcomat.org/index.php/turkbilmat/article/view/6091
... AFFECTING CUSTOMERS' PERCEPTION TOWARDS DIGITAL BANKING SERVICES ... In digital banking customers use laptops, computers, smartphones, ...
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https://turcomat.org/index.php/turkbilmat/article/view/6091
... AFFECTING CUSTOMERS' PERCEPTION TOWARDS DIGITAL BANKING SERVICES ... In digital banking customers use laptops, computers, smartphones, ...
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62
Study on Customer Perception towards Service Quality ...
https://www.ijsrp.org/research-paper-0213/ijsrp-p14135.pdf
perception towards service quality attributes among public sector banks and private sector banks. Index Terms- Bank Customer Perception, Service Quality.
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https://www.ijsrp.org/research-paper-0213/ijsrp-p14135.pdf
perception towards service quality attributes among public sector banks and private sector banks. Index Terms- Bank Customer Perception, Service Quality.
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63
CUSTOMERS' PERCEPTION TOWARDS E-BANKING ...
https://www.sdnbvc.edu.in/wp-content/uploads/2021/08/PAPER-ID-2-1.pdf
CUSTOMERS' PERCEPTION TOWARDS E-BANKING SERVICES. OFFERED BY HDFC BANK IN CHENNAI CITY. J.Priya1 and Dr.S.Subbulakshmi2. 1Part-time Ph.D. Research Scholar, ...
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https://www.sdnbvc.edu.in/wp-content/uploads/2021/08/PAPER-ID-2-1.pdf
CUSTOMERS' PERCEPTION TOWARDS E-BANKING SERVICES. OFFERED BY HDFC BANK IN CHENNAI CITY. J.Priya1 and Dr.S.Subbulakshmi2. 1Part-time Ph.D. Research Scholar, ...
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64
Factors Affecting Customer's Perceptions Towards Online ...
http://jbm.johogo.com/pdf/volume/2001/JBM-2001-02-full.pdf
using online banking services. The main purpose of the study was to explore the crucial factors that influenced the Malaysian customers' perception towards ...
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http://jbm.johogo.com/pdf/volume/2001/JBM-2001-02-full.pdf
using online banking services. The main purpose of the study was to explore the crucial factors that influenced the Malaysian customers' perception towards ...
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65
A Study of Customer Perception Towards E-Banking Services ...
https://www.scribd.com/document/91160686/2337-a-Study-of-Customer-Perception-Towards-E-banking-Services-Offered-in-Banking-Sector-Accf
2337. a Study of Customer Perception Towards E-banking Services Offered in Banking Sector [Accf] - Free download as Word Doc (.doc), PDF File (.pdf), ...
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https://www.scribd.com/document/91160686/2337-a-Study-of-Customer-Perception-Towards-E-banking-Services-Offered-in-Banking-Sector-Accf
2337. a Study of Customer Perception Towards E-banking Services Offered in Banking Sector [Accf] - Free download as Word Doc (.doc), PDF File (.pdf), ...
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66
Customer Perception on E Banking Service of HDFC Bank
https://wwjmrd.com/archive/2018/3/872/customer-perception-on-e-banking-service-of-hdfc-bank
The present paper was attempts understand the customer perception level on e- banking services of HDFC bank.
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https://wwjmrd.com/archive/2018/3/872/customer-perception-on-e-banking-service-of-hdfc-bank
The present paper was attempts understand the customer perception level on e- banking services of HDFC bank.
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67
Customer Perception towards Adoption of e-banking Services ...
https://www.nepjol.info/index.php/jbssr/article/view/28995/23562
The study measures customer perception towards the adoption of e-banking services in terms of a) perceived usefulness, b) ease of use and c) perceived.
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https://www.nepjol.info/index.php/jbssr/article/view/28995/23562
The study measures customer perception towards the adoption of e-banking services in terms of a) perceived usefulness, b) ease of use and c) perceived.
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68
Customer preference and perception towards digital banking ...
https://www.inderscience.com/info/inarticle.php?artid=112203
It is a descriptive study which has been conducted in Moradabad. The result of the study shows that customised services of banks, 24*7 banking concept and ...
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https://www.inderscience.com/info/inarticle.php?artid=112203
It is a descriptive study which has been conducted in Moradabad. The result of the study shows that customised services of banks, 24*7 banking concept and ...
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69
A study on customers' perceptions towards ICICI bank services
https://theinternationaljournal.org/ojs/index.php?journal=rjebs&page=article&op=viewFile&path%5B%5D=4552&path%5B%5D=pdf
Objectives of the study: 1. To understand the perceptions of customers towards banking services. 2. To analyze the perceptions of customer towards ICICI bank ...
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https://theinternationaljournal.org/ojs/index.php?journal=rjebs&page=article&op=viewFile&path%5B%5D=4552&path%5B%5D=pdf
Objectives of the study: 1. To understand the perceptions of customers towards banking services. 2. To analyze the perceptions of customer towards ICICI bank ...
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70
Customers' Perceptions of Green Banking: - IGI Global
https://www.igi-global.com/viewtitle.aspx?TitleId=172330
aims to study service qualities and other underlying factors that influence customers' behavioral inten- tions towards using green banking in Bangladesh.
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https://www.igi-global.com/viewtitle.aspx?TitleId=172330
aims to study service qualities and other underlying factors that influence customers' behavioral inten- tions towards using green banking in Bangladesh.
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71
A Study on Customer Perception Towards Internet Banking
https://www.scinapse.io/papers/1586921873
Internet banking is becoming is increasingly becoming popular because of convenience and flexibility. The pres | Divya Singhal, V. Padhmanabhan | The ...
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https://www.scinapse.io/papers/1586921873
Internet banking is becoming is increasingly becoming popular because of convenience and flexibility. The pres | Divya Singhal, V. Padhmanabhan | The ...
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72
Customer Perception Towards Borrowing Bank Loans
https://dl.acm.org/doi/10.5555/2795549.2795552
The growth of banking sector has been highly depending on the needs of the customers, cost of service offered, level of income, repaying ...
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https://dl.acm.org/doi/10.5555/2795549.2795552
The growth of banking sector has been highly depending on the needs of the customers, cost of service offered, level of income, repaying ...
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73
Customer Perception Towards E-Banking - world wide journals
https://www.worldwidejournals.com/indian-journal-of-applied-research-(IJAR)/recent_issues_pdf/2015/September/September_2015_1492523688__44.pdf
H0: Customer perception towards E banking is inde- pendent of the factors such as Excellent Bank service,. Security of Account, Good Accessibility, ...
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https://www.worldwidejournals.com/indian-journal-of-applied-research-(IJAR)/recent_issues_pdf/2015/September/September_2015_1492523688__44.pdf
H0: Customer perception towards E banking is inde- pendent of the factors such as Excellent Bank service,. Security of Account, Good Accessibility, ...
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74
Consumers attitude towards Internet banking services in an ...
https://koreascience.kr/article/JAKO202032265179261.page
This study is very important for financial institutions like banks, government agencies and business houses to understand the perception of customers towards ...
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https://koreascience.kr/article/JAKO202032265179261.page
This study is very important for financial institutions like banks, government agencies and business houses to understand the perception of customers towards ...
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75
customer perception on service quality of public and private ...
http://garph.co.uk/IJARMSS/Dec2016/18.pdf
The questionnaire which researcher has prepared includes visually appealing of bank offices,. Page 2. International Journal of Advanced Research in. ISSN: 2278- ...
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http://garph.co.uk/IJARMSS/Dec2016/18.pdf
The questionnaire which researcher has prepared includes visually appealing of bank offices,. Page 2. International Journal of Advanced Research in. ISSN: 2278- ...
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76
Customer Perception Toward E-Banking Services Provided by ...
http://solidstatetechnology.us/index.php/JSST/article/view/1640
Customer Perception Toward E-Banking Services Provided by Private & Public ... Banking sector and its introduction expect a huge activity in an economy.
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http://solidstatetechnology.us/index.php/JSST/article/view/1640
Customer Perception Toward E-Banking Services Provided by Private & Public ... Banking sector and its introduction expect a huge activity in an economy.
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77
moderating role of the perceived threat and health risk
https://link.springer.com/article/10.1057/s41264-021-00120-1
During the pandemic of COVID-19, the customers who visit the bank should ... system in banks particularly has on the perception of customers ...
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https://link.springer.com/article/10.1057/s41264-021-00120-1
During the pandemic of COVID-19, the customers who visit the bank should ... system in banks particularly has on the perception of customers ...
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78
Measuring the Post-Adoption Customer Perception of Mobile ...
https://www.liebertpub.com/doi/10.1089/cpb.2007.0209
The purpose of this study is to establish a better measurement model for postadoption user perception of mobile banking services. Based on ...
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https://www.liebertpub.com/doi/10.1089/cpb.2007.0209
The purpose of this study is to establish a better measurement model for postadoption user perception of mobile banking services. Based on ...
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79
Consumer Perception of Commercial Banks in a Newly ...
https://www.tandfonline.com/doi/pdf/10.1300/J090v09n02_11
services the bank offers and the image which customers have of the ... (1988) explored customer attitudes toward commercial bank selec-.
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https://www.tandfonline.com/doi/pdf/10.1300/J090v09n02_11
services the bank offers and the image which customers have of the ... (1988) explored customer attitudes toward commercial bank selec-.
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80
Green Banking Services: Customers' perception towards ...
https://www.bibliomed.org/fulltextpdf.php?mno=86067
Green Banking Services: Customers' perception towards business sustainability during COVID 19. Prof. Vijayakumar R , HOD, Department of Commerce, ...
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https://www.bibliomed.org/fulltextpdf.php?mno=86067
Green Banking Services: Customers' perception towards business sustainability during COVID 19. Prof. Vijayakumar R , HOD, Department of Commerce, ...
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81
Customers' Perception Towards Mobile Banking with ...
https://www.ijrte.org/wp-content/uploads/papers/v8i4S3/D10661284S319.pdf
services. Keywords: Banking customers, Technology, Mobile Banking and Customers Perception. I. INTRODUCTION. Technology advancement is more ...
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https://www.ijrte.org/wp-content/uploads/papers/v8i4S3/D10661284S319.pdf
services. Keywords: Banking customers, Technology, Mobile Banking and Customers Perception. I. INTRODUCTION. Technology advancement is more ...
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82
️Customer perception towards online banking services ...
https://www.google.com/maps/d/viewer?usp=sharing&mid=11Dv0YxFRBLFZHPDyQzFECVrCQZaIDaPN
http://neuproftenab.bestaviatickets.ru/?ges&keyword=customer+perception+towards+online+banking+services+empirical+evidence+from+pakistan ...
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https://www.google.com/maps/d/viewer?usp=sharing&mid=11Dv0YxFRBLFZHPDyQzFECVrCQZaIDaPN
http://neuproftenab.bestaviatickets.ru/?ges&keyword=customer+perception+towards+online+banking+services+empirical+evidence+from+pakistan ...
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83
An Analysis of Customer Perception on Mobile Banking in ...
http://www.ijirset.com/upload/2018/may/151_AN%20ANALYSIS.pdf
... instantaneous customer service. KEYWORDS: Customer Perception, Mobile Banking, TAM 3 model, Banks ... on how customers perceive mobile banking services.
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http://www.ijirset.com/upload/2018/may/151_AN%20ANALYSIS.pdf
... instantaneous customer service. KEYWORDS: Customer Perception, Mobile Banking, TAM 3 model, Banks ... on how customers perceive mobile banking services.
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84
“A Study on Bank Staff Perception towards the Internet ...
https://kalaharijournals.com/resources/IJME_Vol7.1_690.pdf
awareness of internet banking service quality and customer satisfaction by ... to customers' level of perception towards net banking and relationship ...
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https://kalaharijournals.com/resources/IJME_Vol7.1_690.pdf
awareness of internet banking service quality and customer satisfaction by ... to customers' level of perception towards net banking and relationship ...
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85
Customer Perception on E-Banking Service
http://www.pbr.co.in/2015/2015_month/Oct/11.pdf
Customers perception on online banking activities and its impact and ... respondents that the perception about the e–banking services offered by banks.
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http://www.pbr.co.in/2015/2015_month/Oct/11.pdf
Customers perception on online banking activities and its impact and ... respondents that the perception about the e–banking services offered by banks.
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86
Customer perception towards ATM services a case study on ...
https://ijeponline.org/index.php/journal/article/view/31
Research Scholar, Department of Commerce, Himachal Pradesh University, Shimla-5, India. Keywords: ATM, customer satisfaction, e-banking ...
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https://ijeponline.org/index.php/journal/article/view/31
Research Scholar, Department of Commerce, Himachal Pradesh University, Shimla-5, India. Keywords: ATM, customer satisfaction, e-banking ...
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87
A Study On Customer's Perception And Satisfaction Towards ...
https://indusedu.org/pdfs/IJREISS/IJREISS_2365_65629.pdf
paper contains consumer perception toward the convenience and willingness to use E-banking services are identified and measured. Customer satisfaction level ...
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https://indusedu.org/pdfs/IJREISS/IJREISS_2365_65629.pdf
paper contains consumer perception toward the convenience and willingness to use E-banking services are identified and measured. Customer satisfaction level ...
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88
an empirical study on rural banks in the selected districts
https://www.journalijdr.com/sites/default/files/issue-pdf/10886.pdf
In order to know the customers perception towards e-banking services, the present paper has made an attempt to study the e-banking ...
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https://www.journalijdr.com/sites/default/files/issue-pdf/10886.pdf
In order to know the customers perception towards e-banking services, the present paper has made an attempt to study the e-banking ...
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89
Customer Perception on Bank Service Quality - i-Proclaim
https://i-proclaim.my/journals/index.php/gdeb/article/view/135
Customer Perception on Bank Service Quality: A Comparative Study between Conventional Commercial Banks and Islamic Commercial Banks in Bangladesh · Sonia Rezina ...
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https://i-proclaim.my/journals/index.php/gdeb/article/view/135
Customer Perception on Bank Service Quality: A Comparative Study between Conventional Commercial Banks and Islamic Commercial Banks in Bangladesh · Sonia Rezina ...
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90
Customers' perception of electronic service delivery in the UK ...
https://www.emerald.com/insight/content/doi/10.1108/02652320610712094/full/html
Further analysis using importance‐performance analysis revealed that the UK customers' perceptions of their bank actual performance on these ...
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https://www.emerald.com/insight/content/doi/10.1108/02652320610712094/full/html
Further analysis using importance‐performance analysis revealed that the UK customers' perceptions of their bank actual performance on these ...
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91
Impact of Service Quality on Customer Satisfaction in Public ...
http://eprints.binadarma.ac.id/15096/1/artikel%20journal.pdf
customer perception of service quality for the banking and financial services but later refined to sectors such as hospitality, telecommunications and ...
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http://eprints.binadarma.ac.id/15096/1/artikel%20journal.pdf
customer perception of service quality for the banking and financial services but later refined to sectors such as hospitality, telecommunications and ...
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92
Customers' Perception about the Determinants of Service ...
https://www.banglajol.info/index.php/JBT/article/view/9991/7423
On the other hand, for foreign banks, reliability, credibility, and tangibility are the only significant factors affecting their service quality. Keywords: ...
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https://www.banglajol.info/index.php/JBT/article/view/9991/7423
On the other hand, for foreign banks, reliability, credibility, and tangibility are the only significant factors affecting their service quality. Keywords: ...
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93
Customer Perception on Mobile-Banking in Chhattisgarh
https://www.ijemr.net/DOC/CustomerPerceptionOnMobileBankingInChhattisgarh(729-737).pdf
Marketing challenges for banks are:-Competition, More demanding customers, Customers want services at less cost,Get services as quickly as possible.Issues like ...
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https://www.ijemr.net/DOC/CustomerPerceptionOnMobileBankingInChhattisgarh(729-737).pdf
Marketing challenges for banks are:-Competition, More demanding customers, Customers want services at less cost,Get services as quickly as possible.Issues like ...
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94
Customer Expectations and Perceptions of Banking Services
http://cmrcetmba.in/SUMEDHA_ADMIN/journal_attachment/1548258837_1460141569.pdf
Abstract. This paper analyzes the customer expectations and perceptions of service quality with regards banking services as a case study of IDBI Bank.
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http://cmrcetmba.in/SUMEDHA_ADMIN/journal_attachment/1548258837_1460141569.pdf
Abstract. This paper analyzes the customer expectations and perceptions of service quality with regards banking services as a case study of IDBI Bank.
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95
Customers Perception towards Banking Service Quality
https://www.ijsrcsams.com/images/stories/Past_Issue_Docs/ijsrcsamsv7i5p16.pdf
Customers Perception towards Banking Service. Quality. Dr.V.Balaji. Assistant professor, Department of Business Administration, Annamalai University.
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https://www.ijsrcsams.com/images/stories/Past_Issue_Docs/ijsrcsamsv7i5p16.pdf
Customers Perception towards Banking Service. Quality. Dr.V.Balaji. Assistant professor, Department of Business Administration, Annamalai University.
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96
An Evaluation of Customer Perception towards Commercial ...
http://ijmcr.com/an-evaluation-of-customer-perception-towards-commercial-banks-service-quality-in-uganda/
This paper endeavors to analyze customer perceptions about service quality in the selected commercial banks and rank the perceptions. The SERVPERF scale ...
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http://ijmcr.com/an-evaluation-of-customer-perception-towards-commercial-banks-service-quality-in-uganda/
This paper endeavors to analyze customer perceptions about service quality in the selected commercial banks and rank the perceptions. The SERVPERF scale ...
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97
Customer perceptions and preferences of financial institutions
https://www.aabri.com/manuscripts/131761.pdf
Keywords: banking, customer service, bank marketing ... respondents tended to rely more on banks, while those over 65 used credit unions (43.8%) to a.
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https://www.aabri.com/manuscripts/131761.pdf
Keywords: banking, customer service, bank marketing ... respondents tended to rely more on banks, while those over 65 used credit unions (43.8%) to a.
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98
customer's perception on bank service quality
http://ijrpublisher.com/gallery/354-december-812.pdf
CUSTOMER'S PERCEPTION ON BANK SERVICE QUALITY. G. Satish ... KEYWORDS: SERVQUAL, SERVPERF, Banking Sector Public Bank, Private Bank. Introduction.
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http://ijrpublisher.com/gallery/354-december-812.pdf
CUSTOMER'S PERCEPTION ON BANK SERVICE QUALITY. G. Satish ... KEYWORDS: SERVQUAL, SERVPERF, Banking Sector Public Bank, Private Bank. Introduction.
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